Tech Allies
636-328-7944Book a 20-minute call

The follow-up desk, St. Louis and St. Charles County

You handle the job in the field. We prepare the work after the call.

Many HVAC, plumbing, roofing, and home-service shops around Wentzville, St. Charles County, and the greater St. Louis area do not lose work because of their craft. They lose it in the evening, when written estimates sit unchased and missed calls sit in voicemail. We set up a follow-up desk that drafts the check-ins and replies for you. You approve every message before it goes out. For an automatic missed-call text, you approve its exact wording and hours in advance.

Book a 20-minute callSee how it works

Or call us:636-328-7944

  • For home-service shops in St. Louis and St. Charles County.
  • Written quote after a 20-minute call.
  • Month to month after setup.

What gets drafted for you

The follow-up that is ready now.

We prepare plain-English drafts from your business inbox, estimate list, and lead forms. We agree the schedule on the call.

Quote follow-up drafts on Day 3 and Day 7When you send a written estimate, whether it is an HVAC replacement, a water-heater quote, or a roof repair, it rarely closes on the first send. We flag every open estimate at 72 hours (Day 3) and at 7 days (Day 7), and hand you a polite check-in draft.
Missed-call and voicemail triageWhen the crew is in an attic, under a sink, or on a roof, missed calls and voicemails wait. Each missed-call alert, voicemail, and web inquiry becomes a callback task with a reply draft.
The 7:00 AM weekday listEach weekday at 7:00 AM, before the trucks roll, you get one short list: new leads from overnight, quotes that hit Day 3 or Day 7, missed calls and voicemails turned into callback tasks, and what needs a decision first.

Quoted separately

Also available, quoted after the call

Review requests, invoice reminders, and an automatic missed-call text sit outside the desk until we quote them. We agree what is included on the call.

Review requestsAfter a finished job, we can draft a short review request with your review link, and a reply when a new public review is posted. You approve every message before it goes out. We quote this after the call.
Invoice remindersWhen a completed job has an open invoice past its due date, we can draft a payment reminder in your voice for you to review and send. We quote this after the call.
Automatic missed-call textA text can go to someone whose call was missed. For an automatic missed-call text, you approve its exact wording and hours in advance. It includes a clear opt-out. It can be switched on after your business texting registration is approved. We quote this after the call.

How we set it up

We agree the schedule on the call.

You do not have to learn a new dashboard or rewrite how the shop already works. We build around the inbox and estimate list you use.

A 20-minute callWe look at how calls, web forms, estimates, and invoices move through the shop, and we confirm your voice and your hours. You get a plain one-page scope and a written quote after the call. We agree the schedule on the call.
Voice and draftsWe write your Day 3 and Day 7 quote follow-ups and your missed-call and voicemail reply drafts, and connect your business inbox and lead forms using only the access it needs.
The weekday listEach weekday at 7:00 AM you get the list and the drafts. We tune the wording with you.
After it is runningYour team gets a one-page sheet. You can run it yourself, or keep us month to month so we keep tuning the drafts.

Concrete examples

Built for the trades that keep St. Louis running.

HVACA homeowner gets a furnace or AC replacement quote and then hears nothing. The 7:00 AM list flags that estimate on Day 3, with a check-in draft about the equipment options or the scheduling window.
PlumbingTwo voicemails and a web form about a water heater and a slow main line come in while every truck is on a job. Each one becomes a callback task with the problem in one line and a reply draft for your approval.
RoofingA roof repair estimate sits open after the inspection. On Day 7 the list includes a check-in draft.

Your name stays on the door

You approve every message before it goes out. For an automatic missed-call text, you approve its exact wording and hours in advance.

Owner-run home-service shops in Wentzville, St. Charles County, and the greater St. Louis area: HVAC, plumbing, roofing, electrical, landscaping, fencing, painting, cleaning, pest control, and garage doors.

Dental, medical and law offices need a different setup. Ask us.

  • Quotes, prices, discounts, and credits stay as you set them.
  • Mail, calendar items, and job records are left in place.
  • You own the templates and playbooks we write for your business.
  • You keep your phone number and your accounts.

Questions owners ask

Straight answers before we talk.

If your question isn’t here, call 636-328-7944 and ask.

Will a message go out to one of my customers without me seeing it first?

You approve every message before it goes out. For an automatic missed-call text, you approve its exact wording and hours in advance. Quote follow-ups and voicemail reply drafts wait for your approval. Review requests, invoice reminders, and the automatic missed-call text are quoted after the call.

When can an automatic missed-call text be switched on?

Missed-call and voicemail triage, with callback tasks and reply drafts, is part of the desk. An automatic text is quoted after the call. It waits until your business texting registration is approved, and you approve its exact wording and hours in advance. We agree the schedule on the call.

Do I have to switch my job software or phone number?

No. We start with the business email inbox, web forms, and estimate list you already use. You keep your existing phone number and accounts.

How much does the follow-up desk cost?

We do not post a price on this page. Shops differ in call and estimate volume. You get a written quote after a 20-minute call, covering setup and any month-to-month care after that. We agree the schedule on the call.

What if we try it and want to run it ourselves?

You keep the templates, the follow-up schedule, and the one-page staff guide. Ongoing care is month to month, and you can cancel with one email.

Where are you located?

We are based in Wentzville, Missouri. We work with service businesses across the United States, and we meet shops in St. Charles County and the greater St. Louis area at the shop or by phone.

Wentzville, St. Charles County, greater St. Louis

Let's look at the work after the call in your shop.

Twenty minutes on the phone. We will walk through your open quotes and missed calls, and send a plain one-page written quote after the call.

Book a 20-minute call

Or call 636-328-7944 or email josh@techallies.co.

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